NURSES’ EMOTIONAL INTELLIGENCE, BEHAVIOR AND THE MEDIATING ROLE OF JOB STRESS IN LEBANON

The aim of this paper is to examine the influence emotional intelligence, namely self-awareness, self-management, social awareness and management’s relationship on nurse’s behavior within Lebanese context. It specifically examines indirect effect nurses’ EI its sub skills behavior, exit, voice, loyalty, neglect, through mediating role job stress. A total sample subjects consisted 365 registered nurses actively working in hospitals during COVID 19 period. Mediation was tested using Baron Kenny (1986)’s framework. findings demonstrate that elements (Self-awareness, relationship) had a significant positive behavior. Another finding revealed negative intelligence with subskills, SA, SM, SoA, SK, In particular, SM most important factor decreasing Moreover, greater stress than SA did, followed RR least one SoA. addition, results proved existence partial mediation among four This result highlights importance like maintain good nurses.